ANVAYA

Receiving your order

Delivery

South African delivery

ANVAYA delivers throughout South Africa. Available delivery options, costs and estimated timelines will be displayed during checkout.

Order processing

Once your order has been placed, you will receive an order confirmation by email. You will receive another notification when your order has been prepared and dispatched.

Order tracking

Your tracking information will be sent to the email address used during checkout once your parcel has been collected by the courier.

Delivery address

Please ensure that your address and contact information are correct before completing your order. This helps us avoid unnecessary delays.

If something is not right

Returns & exchanges

Return condition

Returned garments must be unworn, unwashed and unused, with their original tags and packaging still attached.

Requesting a return

Contact us before sending an item back. Please include your order information and the reason for your return so our team can assist you.

Incorrect or damaged items

If your order arrives damaged or you receive an incorrect item, contact us as soon as possible with your order number and clear photographs.

Final return terms

The complete return period, exchange process and any applicable return costs will be confirmed before Drop 001 orders open.

Please note

Drop 001 is a limited release. Size exchanges will depend on the availability of the requested replacement size.

Need assistance?

We are here to help.

Contact ANVAYA